So, finally fed up with Virgin Media I went ahead and ordered BT Infinity Unlimited. New line installed for free (current web offer), BT Home Hub 5 arrived last week ready to go, and the engineers were quick, efficient and polite.
With the ongoing shoddy service from Virgin Media, particularly the horrendous packet loss at peak times, I’ve been forced to take a break from World Of Tanks and my new clan.
It was just beyond frustrating not being able to play properly, control lag, game jitters, etc, and was only leading me to get frustrated and whine at my friends.
I’ll be back as soon as I have an alternative internet solution.
So, it would seem Virgin Media have failed to plan out properly and didn’t get permission to dig up the road and lay some more cable, which is why its taking an age to solve this ‘utilisation’ issue.
The new fix date? We’re not sure, its due to be reviewed at the end of Jan 2015???
Really? 5 months with terrible internet and it still might not be fixed? And you expect customers to just suck it up?
No thanks. I’m off to see what BT can offer.
Continuing the Virgin Media disaster saga.
Called today to find out why service was still beyond bad, considering that the solution was supposed to have been put in place at the end of October, only to find out that the date has been cleared and no new date set! But its ok apparently, because I can claim the BB part of my bill back, so that’s fine, right?
Trying to explain to first line support (who are an overseas call centre, most of the time) that a paltry refund doesn’t reimburse me for the 3rd party web services that I have paid for and am unable to use, or how 0.2Mb with a 120 latency to the first hop is useless to even browse the modern image heavy web (it even times out trying to load Virgin’s own support site), is a bit pointless as they can’t do anything except try to get you to go through the ‘checklist for idiots with BB trouble’ and offer platitudes.
I can’t believe that a known issue can slip a fix date and not have a new date set, or that they have no way to notify people that its an ongoing problem unless you ring up every month. Or maybe that’s the point, they don’t want to advertise that there is a problem likely to take 2-3 months to fix whilst they’re still cramming people onto their ‘super fast broadband’.
Angry, angry, angry!
I usually prefer to avoid ‘early access’ and ‘open beta’ games, but I’ve been watching the development of Star Citizen and Elite Dangerous since their kickstarter days with interest.
Whilst looking for other games our clan can play together when World Of Tanks gets us down, Nik and Invincible suggested Elite Dangerous, so I bought into the Beta last night.
It looks OK, but grouping was a pain to get working and not stable so I don’t think its ready for group play yet. We’ll see how this develops.
I didn’t want to say anything until it was finalised, but I have joined a new World Of Tanks clan, the Infamous Challengers.
A CIRC4 deputy commander, InvincibleMrT, had been trying to get some backing to start a new CIRC clan with the goal of forming a training corps for those who actually want to improve and get up to competitive standard, but it didn’t seem to be going anywhere so he went it alone and invited me and a few of the core of CIRC4 along.
Should be interesting to see how this grows :)
Well, it was fun, but the shine has finally worn off of being in CIRC4.
I made friends with a great core group, but there is a large proportion of the full (100 members) clan that never seems to play, and a larger proportion who don’t want to join company, or team battles or even platoon with others.
Over the last couple of months we’ve tried to get an organised tank company together with some limited training but the turn out has been…poor, to say the least.
CIRC4 seems to be classified as a ‘fun’ clan, not expected to take things seriously, which is fine, but there are also those that think just being in a clan makes you a better player, yet don’t want to learn or communicate, making group play difficult and frustrating.
I have something else lined up, but not saying anything on that just yet.